Colla Voce

What do you get as part of a VUI-design
"package"? Deliverables include:

Documents

• Sample calls/conversations
  Sample calls and caller conversations,
  shown in tables as part of a Word
  document, with annotations to indicate
  the point and purpose of each prompt.


• Complete call flow
  Flow-chart diagram (in Visio and/or PDF),
  showing an overview of the flow of calls
  through the automated system, as well
  as representative prompt verbiage. (This
  sample is based on arrival/departure
  information for the BART subway system
  of the San Francisco Bay area.)

Prompts

• A complete recording list of all prompts
  (with proper IDs) used in the application


• Recording (WAV or MLAW) files for every
  prompt, recorded by voice talent of
  your choosing

Recordings

• Sample call recordings and "vision clips" to
  illustrate how the finished application will
  sound and function. (This sample uses a chime tone instead of a company name, to preserve the privacy of the client company.)


• Recording (WAV or MLAW) files for
  every prompt, recorded by voice talent
  of your choosing